Last updated: March 2025

Privacy Policy

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This Privacy Policy explains how we collect and use data so you understand what we can see, how we use it, and the choices you have.

1. Overview

This Privacy Policy explains how ResellScope collects, uses, shares, and protects your personal data when you use our Service. It also explains your rights and choices.

2. Data we collect

We collect the following categories of data: (a) Account data such as name, email address, and login credentials; (b) Business data you input, including inventory items, sales, meeting notes, costs, and profitability; (c) Payment data handled by our payment providers (we receive limited details such as plan, status, and billing dates); (d) Support communications; and (e) Usage data such as device identifiers, IP address, browser type, and interaction data for analytics and security.

3. How we use your data

We use your data to provide, maintain, and improve the Service; process subscriptions and payments; deliver customer support; secure our systems; comply with legal obligations; and communicate product updates. We do not sell your personal data.

4. Legal bases for processing (EEA/UK)

If you are in the EEA or UK, our legal bases include: performance of a contract (to provide the Service), legitimate interests (to improve and secure the Service), compliance with legal obligations, and consent where required (e.g., certain cookies or marketing communications).

5. How we access and view data

Our team may access your account data and User Content when necessary to provide support, troubleshoot issues, prevent fraud, or comply with legal obligations. Access is limited to authorized personnel and logged where possible.

6. Sharing and disclosures

We share data with trusted service providers that help us operate the Service (hosting, analytics, email, and payment processing). These providers are bound by contractual obligations to protect your data. We may disclose data if required by law or in connection with a business transaction such as a merger or acquisition.

7. Data retention

We retain personal data for as long as your account is active or as needed to provide the Service. We may keep certain records longer to comply with legal, accounting, or security requirements. You can request deletion of your account and data at any time.

8. Security

We use administrative, technical, and organizational measures to protect your data. No system is 100% secure, so we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your data; object to or restrict processing; and withdraw consent. To exercise these rights, contact us at contact@resellscope.de.

10. International transfers

We may transfer data to countries outside of your own. Where required, we use appropriate safeguards such as standard contractual clauses to protect your data.

11. Cookies and analytics

We use cookies and similar technologies for authentication, preferences, analytics, and security. You can control cookies through your browser settings. Some features may not work without essential cookies.

12. Children

The Service is not directed to children under 16, and we do not knowingly collect personal data from them.

13. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice. The "Last updated" date indicates when the policy was last revised.

14. Contact

If you have questions or concerns about this Privacy Policy, contact us at contact@resellscope.de.